tk pk Responsible Gaming
Enjoy the entertainment knowing your limits. tk pk believes that safe and informed gaming is the foundation of genuine enjoyment.
Gaming Should Be for Fun, Not Stress
Every user who comes to tk pk plays for entertainment — that is what we expect. Casino games and sports betting are leisure activities. However, for some people gaming can get out of control, leading to financial and mental health problems. That is why we ask every player to follow a few simple but important principles.
To understand the terms on which services are provided at tk pk, please read our Terms and Conditions. Account, bonus, and gameplay conditions are all set out in detail there.
To find out how your personal information is collected and used, see our Privacy Policy. We place the highest importance on protecting your data.
The core message of responsible gaming is: set your own budget, stick to your time limits, and do not place more bets in the hope of recovering money you have lost. Gaming beyond the point of entertainment is never a solution.
Our Commitment
tk pk puts the safety of every user first. We provide self-control tools and are always ready to offer support.
Tools to Keep Yourself in Control
tk pk offers several self-control tools on every account. Use them to manage your own gaming habits.
Deposit Limit
Set a maximum deposit amount per day, week, or month. Once a limit is set, it takes effect immediately.
Session Timer
Set a time limit for each gaming session. You will receive an automatic alert when the time is up.
Temporary Break
You can temporarily suspend your account for a period of your choosing — from one day to several weeks.
Self-Exclusion
You can choose a long-term self-exclusion. Once activated, your account cannot be reopened before the set period ends.
Gaming History
View your complete deposit, withdrawal, and betting history at any time. Analyse your own spending patterns.
Support Contact
For any issue, our support team is available 24/7 via live chat or email in both Bengali and English.
Recognise the Warning Signs
Certain behaviours can point toward problem gambling. If any of the following apply to you, stop and seek support.
- Spending beyond your budget and regretting it afterwards
- Placing larger bets to chase money you have lost
- Hiding your gaming from family or friends
- Trying to stop gaming but being unable to
- Gaming is affecting your daily life, family, or work
- Taking on debt to gamble or skipping important expenses
- Feeling restless or irritable when you cannot play
Simple Rules for Healthy Gaming
Following these habits keeps gaming fun and helps you avoid problems.
- Set a clear budget before you play and stick to it
- Accept that money lost is gone — keep that in mind when you bet
- Never use money set aside for bills, rent, or other essential expenses
- Avoid playing when you are angry, upset, or under the influence of alcohol
- Take regular breaks and respect your time limits
- Treat gaming as entertainment, not as a way to earn money
- Talk openly with family or people close to you
21+ Age Limit — No Exceptions
tk pk strictly ensures that only persons aged 21 or over can open an account and play. Age is verified at registration, and identity document confirmation may be requested when needed.
If you know that a minor is using your account or device to play, notify our support team immediately. Protecting minors is our priority.
Use parental control software on your device to prevent children or teenagers from accessing sites of this kind. More information is available in our FAQ.
- Providing your date of birth at registration is mandatory
- National ID verification is carried out when required
- Accounts belonging to minors are closed immediately
- The support team investigates any suspicious cases
Ways to Get Help
If you are struggling, you do not have to face it alone. Support is available through the channels below.
tk pk Live Chat
Talk directly in Bengali, 24 hours a day, 7 days a week. You can request help with self-exclusion or setting limits.
Email Support
Send us the details by email and our team will reply in Bengali or English as quickly as possible.
[email protected]
Family and Close Ones
Talk openly with family or a trusted friend. Support from people close to you is the greatest strength.
Professional Advice
Seek help from a mental health professional or counsellor. Problem gambling is a treatable condition.
How Self-Exclusion Works
Self-exclusion is a feature that lets you close your own account for a set period. During this time, logging in to tk pk will not be possible.
To activate self-exclusion, contact our support team via live chat or email. They will explain the full process and help you choose the duration that suits you.
Your account cannot be reopened before the self-exclusion period ends. This is kept deliberately strict so that decisions are not reversed on impulse.
To learn more about all of tk pk's policies, read the About Us page — it contains further information about our operations and values.
Steps for Self-Exclusion
Questions About Responsible Gaming
Here are answers to the most frequently asked questions about responsible gaming.